Saturday, April 28, 2018

Rudeness and AI


I’ve mentioned before that I tend to use self-checkout for my shopping as part of my broader scheme to avoid human contact.  This weekend at my local grocery store and noticed a bit of a tone in the robot checkout lady’s voice.  After I scanned my items she said (in a haughty faux British accent), “insert cash or swipe card now.”  She may have caught me at a sensitive moment, but all I could think was, “would it kill you to say ‘please’?”